Financial

In Afosto, an order includes not only the products or services purchased but also a financial aspect through the payments linked to the order. This concept is used when utilizing our storefront and is referred to as the 'financial coverage' of an order. Financial coverage is essential for the order processing flow.

An order is considered financially 'covered' in two situations:

1. When the total value of the payment(s) linked to the order equals the total order value.
2. When the customer has sufficient credit to cover the specific order.

A key factor to keep in mind is that adding products to an existing order increases the total order value. This may result in the original payment no longer fully covering the updated order amount. In such cases, the customer must make an additional payment to fully cover the new order value.

The relationship between the total payment value on an order and the total order value is referred to as the 'balance' in Afosto. When opening an order in Afosto, this balance is displayed in a clearly visible widget.

• If the balance is negative, the customer needs to make an additional payment.
• If the balance is positive, a portion of the already paid amount can be refunded to the customer.

This system ensures that both you and the customer always have a clear view of the financial status of every order.