Shipping settings

On Instellingen → Verzenden (Settings → Ship) you decide how your team counts, ships and prints orders. These settings belong to the scan app at scan.afosto.app. Below you can read what each setting does in practice.

What you see

Tonen in navigatie. When this is on, you see "Verzenden" (Ship) in the menu. Turn it off and the page disappears from the navigation. Note: with this option on, you also have to fill in View and Flow type, otherwise you can't save.

View

View. The view determines which orders appear in the shipping overview and which count you see next to the menu item. A different view is simply a different selection of orders.

How counting works

Flow type

Flow type. The flow type determines how much freedom someone has when counting an order.

Alleen scannen (scan only): the count only goes up by scanning. Nobody can raise it by hand. This is the strictest mode. Choose it if you want to trust that everything counted was really scanned.
Scannen en aantal invullen (scan and enter quantity): you can also tap the counter and type a quantity. That saves time when an order contains the same item twelve times.
Scannen, plus-knop en aantal invullen (scan, plus button and enter quantity): on top of that you get buttons to count up and down one at a time. This is the fastest mode, but it is also where you make mistakes most easily.

Product display

Weergave van producten.

Eén voor één (one by one): you see one product at a time, large on screen, and work through the order step by step. In this mode, customer notes appear as a notification on screen.
In een lijst (in a list): you see all lines below each other. That gives a better overview for large orders, but it guides you less.

Allow picking everything at once

Alles in één keer picken toestaan. This option only works in the list view. When it is on, you get a button Alles verzenden (ship all) that ships the whole order without counting. When it is off, you have to count before you can ship.

Note: this button skips counting completely. If you combine it with "Alleen scannen", you undo that check through the back door.

When shipping

Create a parcel right away with the first shipping method option after counting

Direct pakket aanmaken met eerste verzendmethode optie na tellen. When this is on, the system picks the first shipping method after counting and creates the parcel right away. You don't see a selection screen. When it is off, the selection screen appears and you choose yourself. Only turn this option on if you are sure the top option is always the right one.

Print shipping label when shipping

Verzendlabel printen bij verzenden. When this is on, the label comes out of the printer on its own when you ship. When it is off, the system still creates the parcel and the label, but prints nothing. You can still print the label later from the menu.

If you have not set up a shipping label printer, you get a warning with a link to the printer settings.

Print return label when shipping

Retourlabel printen bij verzenden. This option is only available if you have a returns integration. If you turn it on, the system also creates a return label and prints it along. In that case, choose the return method that appears below it, otherwise you can't save.

Print packing slip when shipping

Pakbon printen bij verzenden. When this is on, the packing slip goes to the A4 printer when you ship.

Set pickup at location methods ready for pickup right away

Afhalen op locatie methodes direct klaarleggen om op te halen. When this is on, parcels of pickup orders get the status klaar om op te halen (ready for pickup) right away. When it is off, they first get the status onderweg (in transit) and you have to change them later.

After shipping

Allow creating multiple labels on one parcel

Toestaan meerdere labels op één pakket aan te maken. When this is on, you stay on the parcels screen after shipping. Each parcel has a button Extra label aanmaken (create extra label). This helps if you often need a second box or a replacement label.

When it is off, you go straight back to the overview, or to collect if you came from there.

Go straight back to the overview for an order with one item

Bij een order met één artikel direct terug naar het overzicht. This is a sub-option that you only see when the previous setting is on. If you turn it on, an order with a single item still jumps back right away. That way you scan the next product in collect straight away, while orders with more items stay on the screen with "Extra label aanmaken". If you turn it off, everything stays as it was.

Printers

Print extra files

Extra bestanden printen. For each type of file that can be attached to an order, you link a printer here. If such a file belongs to the order you ship, it prints along on that printer. If you don't link a printer, nothing happens with that file.

Shipping method printer exceptions

Verzendmethode printer uitzonderingen. Normally every shipping label goes to the label printer from the printer settings. Here you assign a different printer per shipping method, for example a separate device for a carrier with its own labels. The number on the card shows how many exceptions you have set up.

Other settings that affect shipping

A few settings live somewhere else, but they directly affect shipping.

Printer: the shipping label printer prints the labels, the A4 printer prints the packing slips. Without a shipping label printer you get a warning on every shipment.
Print service: spooler or PrintNode. This determines the route your print jobs take.
Collect → Gescand product direct meetellen (count scanned product right away): when this is on, the product you scan in collect arrives on the shipping page with a count of 1 already.
Barcode validatie (barcode validation): here you decide which barcodes the system accepts as a valid EAN when you scan.