The Complete Multi-Channel Order Management System
Manage all your sales channels in one platform with Afosto. Sync orders and inventory in real-time and process orders efficiently without errors.
The Central Hub
All your sales channels in one system
In Afosto, you can connect all your marketplaces and sales channels so you can manage your orders in one system.
SCALABLE AND FAST
Connect all your marketplaces and sales channels to one system
Afosto is the central system for handling all aspects of your orders, including creating orders, shipments, payments, returns, and invoices.
Connect all your sales channels
Receive orders from various sales channels, such as Bol.com, Amazon, your own B2B webshop, B2C webshop, or one of your POS systems.
B2B quotes, orders, and invoices
Do you sell a lot in the business market? In Afosto, you can easily create B2B orders with the correct VAT rates, payment terms, and shipping options.
Real-time inventory synchronization
With the Afosto WMS, you can synchronize your new inventory levels in real-time to the connected marketplaces and sales channels. This way, you will never sell a product that is out of stock. Read more about our Warehouse Management System.
The right invoice for every order
Afosto automatically generates invoices for your orders. Regardless of the originating marketplace, all shipped items are invoiced and return items are credited automatically. Tax rates are imported or configured per marketplace to make sure the right VAT is applied.
Also, in case of B2B sales, VAT-number verification is built-in, to make sure you don't lose time on tedious tasks.
The invoices are uploaded to the connected marketplaces or sent via email. We can also forward the correct VAT amounts to your accounting package.
Keep track of your inventory & ship on time
With our modular WMS system, you can synchronize the correct inventory levels back to the connected sales channels and marketplaces after all your orders. With handy picking lists and advanced shipping methods, you ensure that all orders from all your channels always reach your customer on time.
A selection of our capabilities
Functionalities
At Afosto, we strive to develop practical functionalities that help you scale as an entrepreneur.
VAT identification check
Automatically verify VAT numbers for your B2B customers with the VIES VAT API integration.
Automatically shift VAT
Do not charge VAT if it is not necessary. Afosto automatically shifts VAT when permitted.
All currencies
Afosto can handle any currency in the world. Do not let international borders limit your growth.
BI-dashboards
Connect your dashboarding software to our system to create the BI dashboard that provides you with the information you need.
Manage payments
Accept payments in advance and afterward for all your orders.
Connect your accounting systems
Synchronize all your sales with the accounting program of your choice.
Integrated POS
Expand your account with an integrated cloud POS for your physical store(s).
Manage your inventory
Track inventory across all your connected channels and never sell a product that is not in stock.
Purchase order management
Purchase what you have sold or buy before you sell with our powerful purchase order functionality.
Location management
Ship products between different locations to always deliver the right product.
Barcoding/RFID
Scan barcodes or use RFID technology to identify items.
Extensive price lists
Manage multiple price lists in any desired currency. Update thousands of prices in just seconds.
Activity dashboard
Keep track of all changes/activities in your account with the activity dashboard.
Customer communication & notifications
Keep customers automatically informed with order confirmations, track & trace, and return status via email, SMS, or push.
Self-service returns
Customers register returns themselves through the portal, receive a label and their refund, processed automatically in your inventory.
Changes after order placement
Adjust the address or order lines, or partially cancel, even after placement; orders already in the WMS are automatically put on hold.
Item-level fulfilment routing
Decide per order item where it ships from: central warehouse, ship-from-store, or dropship, even for mixed orders.
Frequently asked questions
Which sales channels can I connect?
Webshops (such as WooCommerce and Shopify), marketplaces (such as Bol.com), your B2B and B2C webshop, your Afosto POS systems, and external systems via the API. Every order arrives in one hub.
What is the difference between the OMS and the WMS?
The OMS handles the order and customer flow: intake, payment, invoicing, communication, and returns. The WMS handles physical fulfilment: inventory, picking, and receiving. They share one dataset, so there are no synchronization issues.
How does payment handling work?
The OMS handles payments with payment links, reminders, partial payments, and refunds, among others. Fraud checks run through your payment provider; only on a valid payment does the order proceed to fulfilment.
Is the OMS suitable for B2B?
Yes. Quotes with order conversion, credit limits and payment terms, customer-specific prices, purchase order numbers, and organizations with multiple addresses are all supported.
Which shipping carriers are connected by default?
More than ten shipping carriers are connected directly. Shipping rules automatically select the right carrier based on weight, destination, or customer.
Can I still adjust orders after they have been placed?
Yes. You can change the address, add or remove order lines, and partially cancel. If the order is already in the WMS, it is automatically put on hold.
Does the OMS work with my accounting package?
Yes. Invoices and the correct VAT amounts are exported automatically to your accounting package; multiple packages are supported.
How does the OMS communicate with customers?
With automatic order confirmations, shipping updates with track & trace, delivery and return status, via email, SMS, or push — with templates per brand, channel, and language.
Do customers have a returns portal?
Yes. Customers register returns themselves, receive a label and their refund, with automatic processing in your inventory.
Is an API available?
Yes. Afosto is API-first with GraphQL, REST, and webhooks, so you can build any customization and integration.
Contact us
Are you interested in the possibilities or would you like a free demo of our system? Contact us.
- Scalable for small and large businesses
- B2B & B2C orders
- Invoices and inventory
- Real-time synchronization
Read more
Everything about order management
We like to keep you informed about all market developments and internal updates. Learn more about how to get the most out of Afosto's modules and latest updates on our Afosto Blog.
