Every channel, one order management system
Orders from your webshop, bol.com, Kaufland and your own point of sale land in a single overview. Afosto reserves stock straight away and reports the track and trace code and invoice back automatically to the channel the order came from.
The retailers and wholesalers who work with Afosto every day
Trusted by ambitious retailers
What is an order management system?
An order management system (OMS) collects orders from all your sales channels in one central place: webshop, marketplaces and point of sale. The system reserves stock, drives fulfilment and reports statuses back automatically to the channel the order came from. Without an OMS, a retailer with three channels processes every order in three separate interfaces. In practice that leads to:
Afosto connects Shopify, WooCommerce, Lightspeed eCom, ePages, bol.com and Kaufland directly, and more marketplaces through EffectConnect. Every imported order gets a mirrored copy in Afosto. Changes such as a shipment, cancellation or invoice therefore go back automatically to the original channel. Your team always works with the same figures, without double entry. You set prices centrally too: with customer-specific prices and pricing rules, every channel applies the same agreement.
How it works
From order to invoice, without the steps in between
Retyping orders, updating stock, copying track and trace codes, creating invoices: every step you now do by hand, Afosto does automatically. This is the route every order travels.
- Step 1
An order comes in, wherever from
Orders from Shopify, WooCommerce, Lightspeed, ePages, bol.com and Kaufland are pulled in automatically and appear in one overview. Every order gets a mirrored copy, so status changes later go back to the channel on their own.
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- Step 2
Stock reserved straight away
As soon as the order is in, Afosto claims the items in your stock. What is reserved can no longer be sold by another channel, so you avoid overselling. Per channel you decide whether orders are released automatically, held or approved first.
- Step 3
Pick list to the right team
Pick-list presets filter pickable orders by location, delivery date or channel and get them ready for your warehouse, as a PDF or on the handheld scanner. Each order carries its own pick location, so nobody has to go searching.
- Step 4
Shipped, with track and trace sent back
At shipping, Afosto creates the parcel and the track and trace code goes back automatically to the sales channel the order came from. Your customer follows the parcel without you copying anything.
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- Step 5
Invoice and bookkeeping handled
Shipped items are invoiced automatically with the right VAT rate per channel; items received back are credited. The invoice PDF goes to the marketplace or by email to the customer, and the amounts flow through to your bookkeeping package, such as Exact.
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Every order follows this route, whether it is ten a day or ten thousand. This is how the multichannel order processing of more than 75 retailers and wholesalers runs on Afosto.
Beyond order processing
The details that make the difference
Order management goes wrong on the exceptions: partial deliveries, returns, business customers. That is exactly what Afosto is built for.
Supply to order matching
Automatic
Synchronisation
Both ways
Cost items
Per order
Order flows
B2B + B2C
Intervention needed
Only for exceptions
Afosto in numbers
Built for retailers who sell through more than one channel
Direct order connections with webshops and marketplaces
Retailers and wholesalers in the Netherlands and Belgium
Average connect time per sales channel
Transaction fees. Fixed monthly price, no percentage of your revenue
Why not just a plugin or a standalone fulfilment tool?
For one channel a platform tool is enough. As soon as you add a second channel, or open a second location, the complexity stacks up fast. That is when the differences start to count:
| Onderdeel | Plugin / standalone tool | Afosto |
|---|---|---|
| Stock across channels | Manual or separate per tool | One pool, reserved in real time |
| Order inbox | Separate per platform | Centralised |
| Point of sale + online | Not connected | Same stock |
| Partial deliveries & backorders | Rarely supported | Matched automatically |
| Track and trace to the channel | Copied by hand | Reported back automatically |
| Invoicing & VAT per channel | Separate bookkeeping step | Built in, through to [Exact Online](/exact-online-integration) |
The pricing model differs too. Point-of-sale vendors such as Lightspeed charge, on top of the subscription, around 0.9% in transaction fees on payments through their own payment solution, and specialised fulfilment software such as Picqer starts at € 825 per month for the fulfilment tier (rates as of July 2026). Afosto works with a fixed monthly price and no percentage of your revenue.
“The system is just idiot-proof. Someone standing here for the first time is up and running within a day or two without making mistakes: the error-prone steps are already taken out by the system.”
FAQ
Frequently asked questions about order management systems
The questions retailers ask us before they centralise their order management.
What is an order management system (OMS)?
An order management system manages the full lifecycle of an order: from arrival through a sales channel to shipping, invoicing and returns handling. An OMS centralises orders from multiple sources, reserves stock and drives fulfilment, without you switching between systems by hand. Afosto combines OMS functionality with stock, point-of-sale and warehouse features in one platform.
Which sales channels and marketplaces does Afosto connect?
Afosto has direct order connections with Shopify, WooCommerce, Lightspeed eCom, ePages, bol.com and Kaufland, and extra marketplaces are connected through EffectConnect. Orders are pulled in automatically, stock is updated per channel, and shipping statuses and invoices go back automatically. You can run several channels at once on the same stock pool. See the full overview of integrations.
What is the difference between multi-channel and omnichannel order management?
Multi-channel means you sell through several channels: webshop, marketplace, point of sale. Omnichannel goes a step further: the customer notices no difference between those channels. Ordered online and exchanged in the shop? To the customer it is one brand. Operationally, omnichannel starts with multi-channel order management: one shared stock and one order inbox. Afosto delivers that operational layer, with real-time stock reservation and centralised order processing.
Can Afosto handle partial deliveries and backorders?
Yes. If not everything is in stock, Afosto splits the delivery and the remainder stays open as a backorder. Incoming goods are matched automatically at item level to waiting orders, so a backorder is assigned as soon as the stock arrives. No manual sorting needed.
Can I use Afosto alongside my existing Shopify webshop?
Yes. Many customers start with Afosto as central order management while their Shopify webshop stays the front end. Afosto pulls in orders, manages the stock and drives fulfilment. You do not have to migrate: you start by connecting one channel and consolidate step by step.
Is Afosto a good fit for my business?
Afosto is designed for retailers with 1 to 50 locations in the Netherlands and Belgium. The platform suits pure online retailers who sell through several channels as well as omnichannel retailers with physical shops next to a webshop. Starting dropshippers or enterprise organisations with more than 50 locations are not a primary audience.
How long before everything is connected?
The connect time per channel is on average less than one working day for standard integrations (Shopify, bol.com, WooCommerce). How long it takes in total depends on the number of channels, migrating historical data and any API connections with your ERP or bookkeeping package. Afosto offers documented APIs and an onboarding environment to tackle this in a structured way.
Does Afosto connect with bookkeeping packages such as Exact?
Yes. Afosto has an integration with Exact Online. Orders, invoices and adjustments are pushed through automatically, so the financial close does not require manual reconciliation. Connections with other bookkeeping packages are possible through the Afosto API.
How do you choose an order management system for multichannel retail?
When comparing OMS software, watch five criteria: the number of direct channel connections, real-time stock reservation across all channels, returns handling in both directions, integration with your point of sale and a pricing model without transaction fees. Afosto is built on those points: 10+ direct connections, one shared stock pool, returns and cancellations that sync both ways, its own point-of-sale system on the same stock and a fixed monthly price.
What does Afosto cost?
Afosto works with a subscription model: a fixed monthly price, depending on the number of channels, locations and users. There are no transaction fees and no percentage of your revenue, unlike many point-of-sale and platform vendors. See the pricing for OMS and WMS. You see the exact rates for your situation when you create a free account, or request them through a demo.
How FrancisbyFB processes 300 to 400 orders a day
“Afosto really listened to our feedback and built the system so it truly works for us. Almost everything a webshop needs is in there now.”
See your own orders in a single overview
Create a free account and connect your first sales channel. Rather look first? Book a demo and see how orders, stock, track and trace and invoices from all your channels come together.