CRM Software for Ambitious Retailers
Manage all your customer data and organizations in one place with the powerful Afosto CRM Software. With our CRM software, you gain full insight into your customers and organizations, allowing you to respond optimally to their needs. Whether you work in retail or the B2B market, our CRM customer management system ensures you manage your customer relationships more efficiently.
Complete Overview of Contacts and Organizations
With the Afosto CRM software, you can easily keep all customer information in one place. Whether you work with individual contacts or entire organizations, our system makes managing customer data simple and efficient. You can store and manage the following data:
- Contact details such as email, phone numbers, and addresses.
- Multiple shipping and billing addresses, including the ability to select favorites.
- Unique customer numbers, customer groups, and loyalty labels.
- Recent orders, invoices, and their status.
With the intuitive dashboard, you can see at a glance what your customers need, their order history, and if there are any outstanding invoices. This makes CRM customer management not only efficient but also very user-friendly.
Maximize Your Customer Relationships with Afosto CRM
The CRM System for Retailers
The Afosto CRM software provides retailers and businesses with the tools to build and strengthen their customer relationships. Thanks to our powerful integrations and user-friendly interface, you can offer customer service on all your channels that increases your revenue.
Full Integration
Our CRM system is fully integrated with your POS system, webshop, and other platforms like Shopify and Woocommerce, so you have a consistent view of your customer on every channel.
Easily Group Customers
Group customers and organizations based on customer type, purchase behavior, or loyalty. Set up special price lists and discount rules for specific customer groups so that you can target them effectively.
Multichannel Insight
Get a complete overview of your customer data and interactions, regardless of which channel they come through. From orders to invoices, everything is centrally managed in the Afosto CRM.
all features at a glance
Features of the Afosto CRM System
The Afosto CRM software helps you manage customer relationships, whether you work with individual consumers or business customers. Here are some of the main features that our CRM system offers:
Contact Management
Store emails, phone numbers, customer groups, and address details and manage everything in one central place.
Organization Management
Link multiple contacts to one organization and manage specific data such as VAT numbers, IBANs, and invoice information.
Labels and Customer Segments
Create customer groups based on labels and adjust prices or discounts based on their loyalty or customer profile.
Activity Log
Track all interactions, orders, invoices, and updates in the activity log. This way, you always have a complete overview of what is happening.
Invoices and Orders
View the latest orders and invoices from your customers or organizations, including their status.
Multichannel Integration
Our CRM system synchronizes customer data across different sales channels such as your webshop, POS system, and marketplaces.
Customer-Oriented Workflows
Automate recurring tasks such as sending invoices or creating customer segments.
Customer-Oriented Pricing
Adjust prices based on customer groups or individual contacts, both in-store and online.
Improved overview of our customer data with Afosto
Thanks to the Afosto CRM system, we can easily manage all our customer information. It has significantly streamlined our processes, both in-store and online.Edwin Bakker
owner of Onderdelenhuis.nl
User-friendliness is central to our CRM
The Afosto CRM software is designed with the user in mind. Whether you run a store with a single location or manage multiple points of sale, the intuitive interface of our CRM makes it easy to store and manage customer data. The clear dashboard gives you precise insights into the status of orders, invoices, and customer segments.
Additionally, you can easily switch between contact information, organization data, and order history, so you'll never have to search for relevant information again. This makes our CRM customer management system particularly user-friendly for entrepreneurs in retail and trade.
Connectable with Shopify, Woocommerce, Lightspeed, and more
Powerful Integrations with Your Platforms
The Afosto CRM system works seamlessly with the main e-commerce platforms, allowing you to centrally manage your customer data. Easily link your CRM to systems like Shopify, Woocommerce, Lightspeed, Bol.com, and our own Afosto CMS. This means your customer data is synchronized in real-time across all your sales channels.
Efficient Customer Management with Afosto CRM Software
Managing your customer relationships does not have to be complicated. With the Afosto CRM system, you have the tools to optimally serve your customers, whether you work with B2C or B2B customers. Thanks to the extensive features and simple interface, managing customer data has never been easier.
The Importance of a Good CRM System
In today's retail market, it is essential to have insight into your customers and their purchasing behavior. With the Afosto CRM software, you can not only centrally manage customer information but also actively use it to improve your marketing and sales strategy. By linking customer data to your POS system and webshop, you always have access to the latest information.
How CRM Software Can Strengthen Your Business
A good CRM customer management system not only helps you manage your customer relationships but also strengthens them. With Afosto, you can create specific customer segments and approach them with special offers. This not only increases customer satisfaction but also encourages repeat purchases and loyalty.
Ready to Optimize Your Customer Management?
The Afosto CRM system provides retailers with the tools to manage customer relationships more efficiently and effectively. Want to know more? Try our CRM system for free and discover for yourself how easy it is to centrally manage your customer data.